Creeda, Inc. (“Creeda,” “we,” “us”) provides accounting software to franchise businesses. This policy explains what information we collect, how we use it, and your choices.
Information we collect
We collect information you give us, such as your name, email address, company name, and details you submit through our website or during account setup.
When you connect Creeda to QuickBooks Online or to bank accounts through Plaid, we collect financial data from those services on your behalf. This includes transactions, account balances, chart of accounts, and related financial information we need to provide our services.
We also collect technical information when you use our website or application, such as IP address, browser type, and usage data.
How we use information
We use information to provide, maintain, and improve Creeda, process and categorize your financial data, communicate with you, and protect the security of our systems. We do not sell your information.
How we share information
We share information with service providers that help us operate Creeda, including cloud hosting, Plaid, Intuit, and AI processing providers. These providers may use your data only to provide services to us.
We may also disclose information when the law requires it, to protect our rights, or as part of a merger, acquisition, or sale of assets.
Data security
We use reasonable administrative, technical, and physical safeguards, including encryption in transit and at rest and access controls. No system is completely secure.
Data retention and deletion
We keep your data while you use Creeda and as needed to meet legal obligations. When your account ends, we revoke our access to your connected accounts and delete your financial data within a reasonable period. You can ask us to delete your data at any time.
Your rights
Depending on where you live, you may have the right to access, correct, or delete your personal information. You can also remove Creeda’s access to QuickBooks Online or Plaid at any time through those providers.
Children
Creeda is not for people under 18. We do not knowingly collect information from children.
Changes to this policy
We may update this policy. We will tell you about material changes through our website or by email.
Contact
Send questions to hello@creeda.ai.